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This feature is only available with an Amazon Music Unlimited subscription, so make sure you have this, then you’ll be able to find DJ mode in the Amazon Music app, or by asking Alexa to play music in DJ mode. You can find more about this here.
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Please make sure the app has the necessary permissions on you smartphone: Settings> Apps> Amazon Music>Storage.
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Please try the following:
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If possible, try accessing your Amazon Music library on a different device to check in case the issue is replicated.
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A factory reset of your device will remove all downloaded content, including in-app purchases and returns the device to its original factory settings. Upon completion of a factory reset, your device is deregistered from your Amazon account. To use the device, register it again.
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To turn off automatic app updates:
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To stop Alexa from showing conversations on a Fire tablet, you can turn off communications for the device or switch to Show Mode:
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Got on with Customer Support: •Settings>Apps &Notifications>See Full List>Appstore>Storage&cache •Clear Storage •Download Now