review Apple’s documentation on AirPrint:
Use AirPrint to print from your iPhone or iPad – Apple Support
Tag: ipad
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Apple – ipad apps not saving state / needing logging in
If you have encountered a bug you, and anyone else that encounter the issue, should submit a Bug Report via Apple’s Product Feedback portal. For iPad and iPadOS:
When submitting your Bug Report, please ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list – as this rarely includes the current version of iPadOS.
Every Bug Report counts. Unless reports are submitted (with adequate detail), Apple may not assign resources to investigate and correct the issue.
In addition [i.e., not as a substitute] to submitting a Bug Report, you might also consider seeking assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page; you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
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Apple – issues and recover game level progress in iPadOS 17.7.7
Multiple reports of issues with iPadOS 17.7.7 have been seen within this Support Community.
You and anyone else that encounter issues subsequent to updating to this version of iPadOS should submit a Bug Report via Apple’s Product Feedback portal. For iPad and iPadOS:
When submitting your Bug Report, please ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list – as this rarely includes the current version of iPadOS.
Every Bug Report counts. Unless reports are submitted (with adequate detail), Apple may not assign resources to investigate and correct the issue.
In addition [i.e., not as a substitute] to submitting a Bug Report, you might also consider seeking assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page; you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
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Apple restore access to unavailable iPad
An iPad will be disabled or indicate that it is unavailable if an incorrect Passcode is entered too many times.
A forgotten or unknown iPhone/iPad passcode cannot be recovered – and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.
You may find this support page to be helpful:
If you see an iPhone or iPad unavailable message or Security Lockout screen – Apple Support
iPadOS 17 or later with a forgotten Passcode
If you have changed your passcode in iOS/iPadOS 17 and later – and have since forgotten the new Passcode – you may be able to recover access using your previous Passcode. Passcode Reset gives you 72 hours to use your old Passcode to access your device; when you access your device in this way, you must change your passcode again immediately:
If you cannot use the new Passcode Reset feature, you must use another method.
iOS/iPadOS 15.2 or later with a forgotten Passcode
Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode – allowing you to use your AppleID and associated Password to reset your device.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode – Apple Support
You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.
iPadOS 15.1 and earlier – and all devices that are Disabled
If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed -or more recent Apple Device App) or a Mac computer (with iTunes or Finder – as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Apple Devices App (Windows PC):
https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:
Genius Bar Reservation and Apple Support Options – Apple
Activation Lock
Here are the Apple support pages that outline the Activation Lock – and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch – Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist – otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock – Apple Support & start an Activation Lock support request.
AppleID
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
More information about recovery of your AppleID and associated Password:
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Apple YouTube video size altered on iPad Air after upgrade
Tap the screen twice with 3 fingers. It may be slightly zoomed in and causing the full screen view to be slightly larger than the screen.
click here ➜ Zoom in on the iPad screen – Apple Support
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Apple confirm the purchase date of iPad
Check Your Service and Support Coverage – Apple Support
Contacting the official Apple Support would also be an option:
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Apple screenshot on iPad
Your screenshots should be in your Photos app
You can find instructions for sharing your screenshots here:
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Apple back-up the files created on my iPad with Notepad+ Pro
iOS/iPadOS has a sandboxed filesystem. Each App has its own completely self-contained area of file storage – which cannot be accessed by other Apps unless the App Developer explicitly codes the App to share its private files. As such, you may not be able to find or access your Notepad+ documents using file management Apps – such as the Apple Files App.
As for backing-up your Notepad+ documents, your iPad will automatically include all locally stored files within its iCloud backup – if you have enabled this feature:
If you wish to keep an independent copy of your Notepad+ documents, you may need to individually export them – or, where available, use a share button to transfer a copy to another App. Check your Notepad+ documentation or online help for guidance.
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Apple – iPad not supporting new updates? How to
As of 31 March 2025, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity – “generations” are shortened to a number) that are restricted in their ability to be updated:
32-bit devices (obsolete)
iPad1 – iOS 5.1.1
iPad2, iPad3 and iPad mini1 – iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi+Cellular)
iPad4 – iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi+Cellular)
64-bit devices
iPad Air1*, iPad mini2 and iPad mini3* – iOS 12.5.7
iPad Air2, iPad mini4 – iPadOS 15.8.3
iPad5, iPad Pro (9.7″/12.9″ 1st generation)* – iPadOS 16.7.10
iPad6, iPad Pro (10.5″/12.9″ 2nd generation) – iPadOS 17.7.5
(*) obsolete
Newer models are all able to be updated to the current version – iPadOS 18.4
- iPad Pro 13″ (M4)
- iPad Pro 12.9″ (3rd generation and later)
- iPad Pro 11″ (1st generation and later + M4)
- iPad Air (3rd generation and later + M2/M3)
- iPad (7th generation and later)
- iPad mini (5th generation and later + A17 Pro)
If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed – and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can’t update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update – Apple Support
iOS update and restore errors – Apple Support
Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update*. To do so, you will need access to either a Windows PC (with iTunes for Windows installed – or the more recent Apple Devices App) or a Mac (with iTunes or Finder – as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support
Update your iPhone, iPad, or iPod touch with the Finder – Apple Support
Apple Devices App (Windows PC):
https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS
(*) If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.
Genius Bar Reservation and Apple Support Options – Apple
If you have a beta profile installed, ensure this has been removed from your iPad – as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad: