Tag: Amazon

  • Amazon – Kindle App not downloading audible content

    You can reach Audible’s Help Center through the following methods where they can assist you with Memberships and plans, playback issues, and any type of Audible-specific concern:

    1. Visit the Audible Help Center website: https://help.audible.com/
    2. Contact Audible Support directly: https://www.audible.com/contactus

    If you have any other questions related to Amazon’s Digital Services or Devices, please feel free to comment on this thread or create a new post.

  • Amazon – kindle reading apps After about couple seconds the screen goes blank

    You can try these steps:

    1. Force stop the Kindle app.
    2. Clear the app cache.
    3. Restart your device.

    If the issue persists, you can still access your books through the Kindle Cloud Reader at read.amazon.com until new release.

    Also if the issue persists, please contact us directly via chat or call: www.amazon.com/contact-us.

  • Amazon – Kindle reading apps how to fix book closing issue

    • Meanwhile, reinstall the app.
    • Check for updates to your mobile.
    • Try another network.
    • Ensure you have enough storage.
    • Download content again.
  • Amazon – Kindle for PC not working

    Sign in with your Amazon credentials – Help with something elseeBooks, Prime Videos, Music, or GamesKindle eBooks/Digital Content/ComicsProblem with downloading/installing Kindle Reading App I need more help.

  • Amazon – Downloading to USB from Kindle app on PC

    go to the Amazon website

    select Content and Devices from the upper right menu there

    log in

    find the book

    click on the More button to the right of the title

    Select Download & transfer via usb and select the target device (this will download the files to your computer)

    then

    Locate the file either on your desktop or within the file browser – it’s usually in the Downloads folder

    Turn on your Kindle and put in a pincode if you have one

    Connect the Kindle to your computer via USB cable.

    Open File Explorer

    Locate the “Documents” folder within the Kindle.

    Copy the file from the original location to the Kindle “Documents” folder.

  • Amazon – Books not available on Kindle Reading App for PC

    Amazon website using a browser on a computer

    Content & Devices (or Content Library) under the Account & Lists menu

    Books

    check the boxes in front of your books

    click on Deliver

    select your Kindle/Fire/App and they will be sent

    then turn on wifi and connect

    sync (menu option or icon)

    and the books will download

  • Amazon – how to find to kindle email address used before

    Amazon website

    Content & Devices under the Account & Lists menu

    Devices

    Kindle

    find it and click on it and you’ll see the email for that device

    or

    Amazon website

    Content & Devices under the Account & Lists menu

    Preferences

    Personal Document Settings

    and you’ll see both the emails for your devices and the emails you’ve authorized to send Docs to your account/devices/apps

  • Amazon – Kindle pc app not recognize internet connection

    There are several reasons why your Kindle PC app may not be recognizing your internet connection:

    1. Network Issues: It’s possible that there is an issue with your network that is preventing the Kindle app from connecting to the internet. Make sure that your computer is connected to your network and that you have a stable internet connection.
    2. Firewall Settings: Your firewall settings may be blocking the Kindle app from accessing the internet. Check your firewall settings and make sure that the Kindle app is allowed to access the internet.
    3. Outdated App: An outdated version of the Kindle PC app may also cause connectivity issues. Make sure that you have the latest version of the app installed on your computer.
    4. Corrupt App Data: If the app’s data has become corrupt, it may cause connectivity issues. Try clearing the app’s data or reinstalling the app to fix the issue.
    5. Amazon Server Issues: It’s also possible that there is an issue with Amazon’s servers, which can cause connectivity issues with the Kindle app. In this case, you may need to wait for Amazon to resolve the issue.
  • Amazon – Cannot read books with Kindle Cloud Reader on Chrome Works on Firefox

    To clarify, when you removed your browser history, did you also clear the browser cache? If not, please try doing that as well. Additionally, you can try the steps outlined below.

    1. Open the Kindle Cloud Reader App in your Chrome browser.
    2. Click on the three dots menu, on the top-right corner of the app.
    3. Click on Sign Out.
  • Amazon – Kindle Reading app on computer and iPhone are not syncing

    Here are a few things for you to try:

    • Make sure that your iPhone Kindle Reading app is registered with the correct Amazon account.
    • Verify that your Kindle Reading app is up-to-date.
    • Ensure that Whispersync is enabled on your account and on each app, under settings.
    • Restart your device.

    You can manually send the ebook to your iPhone.

    1. Open Manage Your Content and Devices.
    2. Under Content, select Books.
    3. Find your book and on the right select “Deliver or Remove from Device