Fire TV Stick 4K Max will not load Home Screen Amazon How to

  1. Go to Settings  on your Fire TV.
  2. Select My Fire TV.
  3. Select Restart.
  4. Make sure you are using the power adapter and cable that came with the device, plugged directly into a wall outlet.
  5. If possible, try using the Fire Stick on a different TV. This will help you determine if the problem is with the device itself or your TV.
  6.  Press and hold the Up and Rewind buttons on your remote for five seconds to cycle through different resolutions until you find one that works.