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Category: How to

  • Amazon – Fire tablet parental control

    Something you’ll want to do is setup Parental Controls:

    1. Swipe down twice from the top of the screen to show Quick Settings.
    2. Tap the Settings icon.
    3. Tap Parental Controls.
    4. Toggle the switch to On.
    5. Enter and confirm your password. Make sure that you record your password.

    Note: Your parental controls password is different from your lock screen password.

    You can also block access to content on the device (for example, “Apps and Games,” “Books,” and “Music”) by going to Amazon Content and Apps menu under Parental Controls and selecting the button next to each category to say Blocked.

  • Amazon – Fire Tablet PIN request

    Please try the following:

    Your device must be connected to the internet.

    1. From the lock screen on your Fire tablet, enter the wrong password or PIN five times.
    2. Choose Reset Your PIN from the on-screen notification.
    3. Enter your Amazon account password, then tap Continue.
    4. Enter a new PIN or Password, then tap Finish.

    Please check here for more information.

  • Amazon – Fire tablet won’t load

    Please try these steps to restart your device.

    1. Hold the power button down for 40 seconds or until your device shuts off. If a pop-up appears with the option to restart, keep holding down the power button until it shuts off.
    2. After your device is powered off, press the power button for two seconds to turn it back on.

    Let us know if this helps!

  • Amazon – Kindle Challenges Not working

    Please re-sync your Kindle Reading App:

    1. Open the Kindle app .
    2. Select More from the navigation bar.
    3. Select Sync.

    The last date synced updates to today’s date and time, confirming the sync is complete.

  • Amazon – Kindle App not downloading audible content

    You can reach Audible’s Help Center through the following methods where they can assist you with Memberships and plans, playback issues, and any type of Audible-specific concern:

    1. Visit the Audible Help Center website: https://help.audible.com/
    2. Contact Audible Support directly: https://www.audible.com/contactus

    If you have any other questions related to Amazon’s Digital Services or Devices, please feel free to comment on this thread or create a new post.

  • Amazon – kindle reading apps After about couple seconds the screen goes blank

    You can try these steps:

    1. Force stop the Kindle app.
    2. Clear the app cache.
    3. Restart your device.

    If the issue persists, you can still access your books through the Kindle Cloud Reader at read.amazon.com until new release.

    Also if the issue persists, please contact us directly via chat or call: www.amazon.com/contact-us.

  • Amazon – Kindle reading apps how to fix book closing issue

    • Meanwhile, reinstall the app.
    • Check for updates to your mobile.
    • Try another network.
    • Ensure you have enough storage.
    • Download content again.

  • Amazon – Kindle for PC not working

    Sign in with your Amazon credentials – Help with something else – eBooks, Prime Videos, Music, or Games – Kindle eBooks/Digital Content/Comics – Problem with downloading/installing Kindle Reading App – I need more help.

  • Amazon – Downloading to USB from Kindle app on PC

    go to the Amazon website

    select Content and Devices from the upper right menu there

    log in

    find the book

    click on the More button to the right of the title

    Select Download & transfer via usb and select the target device (this will download the files to your computer)

    then

    Locate the file either on your desktop or within the file browser – it’s usually in the Downloads folder

    Turn on your Kindle and put in a pincode if you have one

    Connect the Kindle to your computer via USB cable.

    Open File Explorer

    Locate the “Documents” folder within the Kindle.

    Copy the file from the original location to the Kindle “Documents” folder.

  • Amazon – Books not available on Kindle Reading App for PC

    Amazon website using a browser on a computer

    Content & Devices (or Content Library) under the Account & Lists menu

    Books

    check the boxes in front of your books

    click on Deliver

    select your Kindle/Fire/App and they will be sent

    then turn on wifi and connect

    sync (menu option or icon)

    and the books will download