Amazon Prime Video Playback Error – How to

  1. Turn on your TV.
  2. Ensure both your TV and phone are connected to the same Wi-Fi network.
  3. For iOS devices: Go to Settings, then Prime Video, and toggle “Local Network” to ON.
  4. Tap the “Cast” icon located in the top-right corner of your screen.
  5. Select your Chromecast device from the list.
  6. You’ll see a “Ready to Cast” screen on your TV when successfully connected.
  7. Please let us know if you need further assistance.