Amazon Music stops after 5 minutes – How to

If Amazon Music stops after about 5 minutes on all devices, try the following: 

  • Check network stability. A weak Wi-Fi connection can cause playback to stop. Restart your router if needed.
  • Update the Amazon Music app and device firmware.
  • Sign out and back in to your Amazon account in the app.
  • If using Alexa devices, check that “Preferred Speaker” and multi-room music settings are configured correctly in the Alexa app.