Amazon Luna Controller error code 3:5:0:1 and 4:9:300003:3

  • Check that your network is up and running. Are other devices able to connect?
  • Check that you’re using the latest software version.
  • If your router has both 2.4GHz and 5GHz bands, connect using the 5GHz band.
  • Close other applications that may be taking up your bandwidth.
  • Don’t use a VPN or Proxy while streaming, as they can cause connectivity issues such as high latency.
  • Restart your router and modem.
  • Reset your Luna Controller.